- Customer Information Management
- Ticketing Management
- Case Management
- Channel Packages Management
- Promotional Services Management
- Users Management
- Reports Management
- Internal/External Email Management
- Sales & Marketing Management
- Customer’s Self Service Portal Management
- Master Data Management
- Lead Generation and Follow up tracking
- Inbound and Outbound Call operation
- Quality Assurance Management
- Notice Board Management
- Escalation Management
- Franchise Management
- Ad-Management
- Inventory
- Payment Gateway Integration
- Billing / Invoicing
- HR Management
- Payroll Management
- Dashboard
and many more……..